Aquatics

Swim Lesson FAQ

• How do I register for swim lessons?

  To register yourself or your child in swim lessons, you can visit Active or view our current seasonal program guide.

• How do I figure out which class is right for my swimmer?

  To determine which class is right for your child, browse our Swim Lesson Class Guide. This document breaks down our classes based on age, experience, and ability.

• How do I cancel swim lessons?

  In the unfortunate event that you need to cancel a swim lesson class(es), fill out our Recreation Programming Cancellation Form or call the welcome desk.

  A full refund will be given if Carmel Clay Parks & Recreation cancels a program. Cancellations for a program must be requested a minimum of three weeks from the respective start date to receive a 100% refund, less a $10 service charge. All refunds are subject to the State Board of Accounts claim procedure and may take three to four weeks. Refunds may be issued in the form of a check. If you were transferred into the program you are requesting to cancel, you will receive a refund via check.

  Recreation Program Cancellation Request

• Do you have a refund policy?

  If a class is canceled by Carmel Clay Parks & Recreation, a full refund or a make-up class will be given. For any other reason, a Refund Request must be filled out and submitted three weeks prior to the program start date. All refunds are subject to the State Board of Accounts claim procedure and may take three to four weeks. Refunds may be issued in the form of a check.

  Recreation Program Cancellation Request